Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you engage our professional consulting arborist services. With over 30 years of arboriculture experience, we are committed to maintaining the confidentiality and security of all client information.

By using our services, website, or communicating with us, you agree to the terms outlined in this Privacy Policy.


Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Property or project location details

Project Information

  • Tree inspection reports
  • Site photographs
  • Landscape and arboriculture data
  • Construction or development project information
  • Risk assessment details

Technical Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

How We Use Your Information

We use collected information for the following purposes:

  • Providing consulting arborist services
  • Preparing reports, assessments, and recommendations
  • Scheduling appointments and site visits
  • Communicating regarding projects or inquiries
  • Improving customer service and website performance
  • Processing payments and invoices
  • Meeting legal or regulatory obligations

We only collect information necessary to provide professional arboriculture services effectively.


Confidentiality of Reports and Assessments

All reports, appraisals, forensic investigations, and expert witness documentation are treated as confidential unless disclosure is authorized by the client or required by law.

We do not sell, rent, or share client information with unauthorized third parties.


Information Sharing

We may share information only in the following circumstances:

  • With client authorization
  • With contractors or consultants involved in the project
  • For legal compliance or court orders
  • To protect legal rights, safety, or property
  • With insurance providers or legal representatives when required for services

All third parties receiving information are expected to maintain confidentiality.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable security methods, no digital transmission or storage system can be guaranteed 100% secure.


Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance. Cookies help us understand visitor behavior and optimize our services.

Users may disable cookies through their browser settings if preferred.


Retention of Information

We retain client information, reports, and records only as long as necessary for business, legal, insurance, or professional purposes.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.


Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of personal data
  • Withdraw consent for communications
  • Request information regarding data usage

Requests may be submitted through our official contact channels.


Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.


Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on our website or provided upon request.


Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through our official business communication channels.

Who we are

Suggested text: Our website address is: https://planthealthcareservices.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.